PRIVACY POLICY

At Odiseo Travel, we take our users’ privacy seriously and are committed to safeguarding the security of their personal data. Our privacy policy explains what personal data is collected when you browse our website, what it is used for, with whom it is shared, and how it is protected. We strongly encourage you to take a few minutes to read this before providing us with your personal details.

1. Information for Users

Odiseo Travel, hereinafter the Data Controller, informs users of the odiseotravel.com website of its policy regarding the processing and protection of the personal data of users and customers that may be collected whilst browsing or contracting services via this website.

This website’s privacy policy complies with current legislation on the protection of personal data, in particular:

  • Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
  • Act 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE).

Data controller:

  • Trade name: Odiseo Travel
  • Legal name: Paul Garcia Ansorena
  • Tax Identification Number (NIF):: 72837128S
  • Registered office:: 18, Gaztelu, Gipuzkoa, España
  • Email: info@odiseotravel.com

 2. Data Collection Systems

The website collects personal data through the following data collection systems:

  • Contact forms: to manage enquiries and requests. You will be asked for your name and email address.
  • Comment forms: to enable the publication of comments. Your name and email address are requested.
  • Cookies and similar technologies: to improve the browsing experience. Further information can be found in the cookies policy.

The personal data processed may include, amongst other things: name, email address, IP address and any other data that the user voluntarily provides.

3. Purpose of Data Processing

The personal data collected will be processed for the following purposes:

  • Website interaction: to manage comments, opinions or interactions made by users.
  • Handling enquiries: responding to requests for information, enquiries or communications sent via the contact forms.
  • Improving the services offered by the website: identifying and non-identifying data is collected via certain cookies that are downloaded to the user’s device when they browse this website, which help to optimise its performance. Further details can be found in the cookies policy.
  • Security: Visitors’ IP addresses, the IDs of logged-in users and the usernames used in login attempts are logged on a conditional basis to check for malicious activity and protect the site from specific types of attacks. Examples of circumstances in which logging takes place include login attempts, logout requests, requests for suspicious URLs, changes to the site’s content and password changes. This information is retained for 30 days.

The data will not be used for purposes other than those described without the user’s prior consent.

4. Legal Basis for Data Processing

The legal basis for the processing of personal data is the user’s express consent, given by ticking the relevant consent boxes on the website forms, as well as the Data Controller’s legitimate interest in responding to enquiries and maintaining communication with users.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and, where applicable, for the periods necessary to meet any potential legal liabilities.

6. Disclosure of Data to Third Parties

Personal data will not be disclosed to third parties, except where required by law or where strictly necessary for the provision of the service.

However, odiseotravel.com uses the following third-party services, which may have access to personal data in their capacity as data processors. If in doubt, we recommend consulting their privacy policies:

These providers comply with current data protection regulations and have implemented appropriate security measures.

7. Users’ Rights

As a user, you have the right to obtain confirmation as to whether personal data concerning you is being processed, as well as the right to:

  • Access your personal data.
  • Rectify any inaccurate or incomplete data.
  • Request the erasure of your data when, amongst other reasons, it is no longer necessary for the purposes for which it was collected.
  • Request the restriction of the processing of your data.
  • Object to the processing of your data.
  • Request the portability of your data.

To exercise these rights, you can send a written request to:

info@odiseotravel.com

8. Security Measures

The Data Controller takes the necessary technical and organisational measures to ensure the security and integrity of personal data, preventing its loss, alteration, unauthorised processing or access, in accordance with the provisions of current legislation.

9. Changes to the Privacy Policy

Odiseo Travel reserves the right to amend this Privacy Policy at any time. Any amendments will be published on this website, and the new version will apply from the date of publication. Users are advised to review it periodically.

10. Applicable law and jurisdiction

The relationship between the Data Controller and the user is governed by current Spanish law. Any dispute arising in connection with access to or use of the website shall be subject to the jurisdiction of the competent courts of Gipuzkoa, Spain.

Contact

If you have any questions or queries regarding the Privacy Policy, please do not hesitate to contact us at the following email address: info@odiseotravel.com

This Privacy Policy was last updated on 27 December 2025.

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